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Refund & Cancellation Policy

Home Refund & Cancellation Policy



Refund Policy

We will refund the money the way the payment was made. If the payment was by Credit Card or NetBanking, we will refund through the Credit Card or Net-Banking account.

Typically refunds are processed in 3 working days.

Please note that we shall not be responsible for any delays in credit to the Cardholder’s credit card account as that is managed by the Cardholder’s issuing bank. You will be provided with refund reference number for further communication.

Refunds will be processed only for advance booking and before start of the service. No refunds / cancellation requests shall be entertained in case of payment against bills.



Cancellation Policy

Cancellation is permitted only for payment for appointments and Preventive Health Checks where the service is not rendered on the date of appointment and refund in such case will be processed within 3 working days and be made to the Payer.

We will not be able to cancel bookings that have already been availed by the patient.



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